Recruiting Best Practices
Normally we always look for Best Practices from the outside world. We mostly try to intake those Best Practices, and convert it into our system. But in this entire process, we end up missing out of the Best Practices that are already inside the organization. What does this mean!! Well, it’s not a rocket science, nor do I have any plans to make it more complicated. Best Practices might work for some companies, not all. Any specific reason for this!! Well, let’s take a look at some examples and also try to highlight some of the Best Recruiting Practices.
You might have often heard people comparing their previous companies when they join a new organization. We had this facility, our Insurance coverage was higher, we had free transport facility etc etc. Well, there is nothing wrong is comparing, but one also has to see the size of the company, fundamentals, history and values of the company. One can surely take inputs from the employees and try to see if they can accommodate some of the best practices, if not all. Well, this was a brief Gyan about Best Practices. But we are here to talk about Best Recruiting Practices.
First Step : One would normally agree that the first step is always important. Well, in Recruitment language, Job Requirement / Specification / Description is considered as a first step in the hiring process. If the skills is not clear, the recruitment team will end up hiring a wrong resource. And this in turn will create additional cost of re-training the resource, or you might need to hire a new resource. Hence one should always ensure that the first step is right and then proceed.
Apt use of Technology : Technology plays a vital role in recruiting process. Earlier we used to depend on Excel Sheets (Some still prefer Excel Sheets) as database. Management now have the option to use ATS (Applicant Tracking System). These systems have made recruiters life easy. Now one can easily track the status of the candidates that are processed, selected, rejected etc.
Candidate Life Cycle Experience : This is an area that gets ignored by most companies. Candidate Life Cycle Experience is nothing but the experience of a candidate since the day they got the first call for hiring, till the day they join the company. There are numerous stages during this process, where the candidate might decide if they would like to join the company or not. One has to ensure that the Interviews are conducted on time, candidate have been briefed about the job opening in detail, inform the candidate if the interview has been delayed. Also inform if the candidate is reject or on hold. This is one area where most of the candidates have a valid complain that they don’t get feedback from the recruitment teams.
Follow-up on Regular Intervals: Once the candidate is selected, the recruitment team needs to follow-up with the candidate till they join. Some companies have a separate team which does a follow-up call. But not all companies have this luxury. So one needs to keep a tab on the number of joinees and ensure that they be in touch with the candidates and keep them charged. (A term used in Recruitment Industry, to ensure that the candidate is interested and charged to join your company )
Proactive Approach : Being proactive at all levels is very important in the recruitment business. Proactive Sourcing is a key factor to ensure that your get the resource on board at right time. Also the recruiter needs to proactively create a back-up ready just in case the candidate drops out. This might seem a very simple process, but it does take a lot of time and effort to re work the entire hiring cycle.
Social and Mobile: This has been the latest entrant in the space of hiring era. Social Networking sites have provided and additional dimension to the recruitment industry. Although the traditional ways of hiring are still active, this new addition is surely providing advantage to both employees and employees. Although in the West, Social and Mobile has a major share in hiring process but in India things are picking up and it is already playing a key role in hiring decisions.
All these factors cannot be worked out overnight. It takes lots of practice and hard work for the recruitment team to ensure that they have “Right Source, Right Time, Right Cost and Right Hire”. Hiring is not just filling open position, but filling them by following the right process. Looking forward to your views and about which recruiting practices work for you.
PS: Following article is from my guest post for @huntshire